X-CoRe Randomized Controlled Trial

• Am I eligible to participate in the study?

  If you are 18 years or older and an Active-duty Airmen currently stationed at JBMDL, you are eligible to participate in our study. Click here to apply.  

• How do I enroll in the study?

  Click on this link to learn more about the study and how to enroll.

• How long do I have to participate in the study?

  Your participation will be one year long, but the X-CoRe program itself only takes about 10 days to complete. We’ll also ask you to complete three surveys: 1) prior to starting the program, 2) six months after you’ve completed X-CoRe, and 3) a final survey 12 months after you’ve completed X-CoRe. 

• I have been randomized to receive X-CoRe. How do I access the program?

  If you have been selected to receive X-CoRe: 

  You should have received an email from codeofrespect@uth.tmc.edu with a link to access X-CoRe. Please check your spam folder or contact us here if you have not received an email. 

• What incentives are available for completing the program?

  You will be issued e-gift cards after completing each survey and the program, as long as you complete the program and surveys during OFF-DUTY hours. Click here for more information.

• I have been assigned to the wait-list control condition. What does that mean?

  If you are assigned to the wait-list control condition: 

  • You will still be asked to complete a series of confidential surveys: one after you enroll in the study, one approximately six months after enrolling, and the final survey 12 months after enrolling. You will be granted access to X-CoRe after the 12-month follow-up survey. 
• I have a friend who wants to participate. Can they enroll?

  Of course—as long as they’re also on Active duty and stationed at JBMDL! Share this link with them so that they can learn more about the study and enroll. (Note: hyperlink directs participants to the consent form). 

• How do I access the survey(s)?

  You will be emailed a link to take each survey before completing X-CoRe and then again at six and 12 months after you complete X-CoRe. You will also receive reminders to finish any surveys that have not been completed.

• Will my survey responses be confidential?

  All your survey responses will be completely confidential. They will not be shared with your leadership or anyone else in your unit. All responses will be aggregated into reports so no one will ever know how you answered each question.

• I have completed a survey. When can I expect my gift card?

  Thanks for completing the survey! Your gift card should be sent to you within two weeks after finishing a survey. If you haven’t received it by then, contact us at [email protected].

• Do I have to complete the surveys to receive a gift card?

  Yes, you’ll be compensated for each survey that you complete. However, surveys must be completed during off-duty hours to receive a gift card. Although you must complete the entire survey to receive the gift card, you can skip questions that you do not wish to answer.

• I'm having trouble accessing the survey. What should I do?

  If you’re having trouble accessing the survey, email us at [email protected].

• I made a mistake on my survey. Can I edit my response?

  Once a survey is submitted, we can’t change any responses since they’re submitted anonymously to us. However, if you believe there was a major error, please email us at [email protected], and we’ll do our best to assist you.

• I ran out of time and wasn’t able to complete the survey. Can I go back to finish it?

  Yes! Don’t worry; your responses will be saved so you can go back and complete the survey at any time. You’ll also receive a reminder to complete the survey later if you don’t finish.

X-CoRe Program

• How long does it take to complete X-CoRe?

  If you are assigned to receive X-CoRe, we suggest you complete one ten-minute module per day for 10 days, anytime during your off-duty hours. This means you would complete the program in about a week and a half. Easy, right? Of course, if you love it, you could complete it all at once! Remember, you can use any device that connects to Wi-Fi. 

• The program is not loading properly. What can I do?

  Try clearing your browser cache and cookies or logging in from a different browser or device. If the problem continues, please email us at codeofrespect@uth.tmc.edu.  

• I finished one module. How do I access the next one?

  If you’re taking the course on a desktop, laptop, or iPad:

  • At the end of each module, you will be prompted to close the browser window. To do this, simply click on the “X” or “Close” button, usually located at the top right corner of your browser. Once you have closed the module window, navigate back to the tab labeled “Content Info”. Here, you can select the next module you wish to complete. Continue this process until you have completed all the required modules. You can also log out if you wish to complete the next module at a different time (recommended if you’re using a public device).

  If you’re using your phone:

  • IOS (iPhone) or Android device: At the end of each module, you will be prompted to close the browser window. If you want to move on to the next module right away, click the back button to be redirected to the course catalog screen, where you can select the next module you wish to complete. You can also log out if you wish to complete the next module at a different time.

Other

• How can I get involved?

  X-CoRe is currently being evaluated with active-duty Airmen of all ranks at JBMDL. If that’s your installation and you want to know how to get more involved, click here.

  If you’re at a different installation and you’re interested in participating in a future study, let us know too! Contact our Lead Researcher or Research Coordinator here. 

• I have more questions. Who can I contact?

  You can reach out to our team at [email protected]. We’re here to help!